| GENERAL
QUESTIONS
Can
my family attend the post-race party?
Yes.
All are welcome to attend the post-race party, however, we request that
all restrain themselves
from eating and drinking more than reasonable portions.
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It
is after the date to request a refund but I just found out I can't participate.
If I provide some sort of documentation, can I have a refund anyway?
No.
NO EXCEPTIONS will be made to the stated refund policy (please see http://www.sandmantri.com/geninfo.htm#refunds).
By registering for this event you agree to
the refund terms.
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I
know someone interested in volunteering. What should they do?
Please
have them go to http://www.sandmantri.com/volunt.htm
and have them follow the directions.
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What
is the difference between the Open Division and the Age Group Division?
All
of the divisions are explained at http://www.sandmantri.com/geninfo.htm#awards.
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PACKET
PICK-UP QUESTIONS
Where
and when is Packet Pick-up?
Please
see our web site at http://www.sandmantri.com/geninfo.htm#events
for time and location.
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I
am on a team. Can one of my teammates pick up all of the packets for our
team?
NO.
Each participant must pick up their packet IN PERSON and show a picture
ID to get their
packet.
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I
can't make it to Packet Pick-up. Can I send copies of my USAT card and
picture ID with someone else so they can get my packet?
NO.
Each participant must pick up their packet IN PERSON and show a picture
ID to get their
packet.
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If
I can't make it to Packet Pick-Up, can I still participate in the event?
YES.
Send an e-mail to tsagedy@sandmantri.com
BEFORE September 1, 2012 and race morning
packet pick-up instructions and a USA Triathlon one-day permit form (if
needed) will
be mailed to you. You WILL NOT receive your packet in the mail.
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I
am not participating. Can someone else get my packet for me?
YES.
In the event that you are not participating, someone else may pick up
your packet. They
will be required to turn in all race numbers before getting your packet.
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What
do I need to bring to Packet Pick-up?
All
participants will need a picture ID. If you are a USA Triathlon member,
you MUST have your
card with you. If you have lost your card, go to the USA Triathlon web
site (http://www.usatriathlon.org/login.html)
to print out a copy. We will not take your word that
you are a current member.
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I
am not a USA Triathlon member. What do I do?
You
will be required to fill in a one-day permit form at packet pick-up. All
non-USAT members
must fill in the form, even if you paid for your one-day permit when you
registered
for the event.
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I
think I paid for my USA Triathlon one-day permit when I registered. What
do I do?
If
you paid for the permit when you registered, our records will indicate
that you did so. You
will still need to fill out the one-day permit form. If you did not pay
with your entry, you
will be required to pay the one-day fee before you get your packet. One-day
fees can only
be paid by CASH or CHECK.
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I
paid for an Annual USAT License at a previous event but have never received
my card. What do I do?
First,
go on line to USA Triathlon web site (http://www.usatriathlon.org/login.html)
to check
you membership status. You may be listed as a current member and be able
to print
out a card. Quite often you will show up as a member long before they
send out your membership
packet.
If you do not show up as a
member, bring the yellow copy of the USA Triathlon membership
application showing that you paid for an annual membership with you to
packet
pick-up as proof of membership.
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